Currency.com Accused of Exploiting KYC to Withhold Customer Funds
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Currency.com Accused of Exploiting KYC to Withhold Customer Funds

THELOGICALINDIAN - Know Your Customer KYC and Know Your Transaction KYT are evidently deployed by exchanges to action money bed-making In convenance these accoutrement are acclimated as an alibi to surveil cajole and abuse barter who accident accident funds if they are clumsy to accommodated the impossibly aerial accountability of affidavit An analysis by newsBitcoincom suggests that tokenized balance barter Currencycom is complicit in such behavior

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Locked, Stocks, and Two Smoking Barrels

“My funds are ashore on Currency.com. They say I charge to prove agent of funds and are abnegation to absolution them. Can u investigate?” So apprehend the afflicted Telegram bulletin I accustomed from a cryptocurrency banker aftermost month. News.Bitcoin.com does not accept a authorization to investigate adamantine luck stories; we are a account organization, afterwards all, not chump support. However, I had a affiliation of sorts with Currency.com, accepting previewed the crypto-powered banal barter in January aftermost year and interviewed its CEO Ivan Gowan.

Knowing that KYC/KYT abuses are on the rise, and already possessing a Currency.com account, I absitively to try and carbon the trader’s fate. What I begin raises austere questions about the candor of Currency.com and the absolute ‘surveillance exchange’ industry aloft which KYC is founded. Unable to accommodated the absurd demands arbitrarily advance aloft them, traders are actuality bound out of exchanges that accept unblinkingly accustomed their funds alone to debris to acknowledgment them.

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Know Your Transaction is the KYC of blockchain, a action which places the onus on barter to prove their funds are clean. This is of advance an impossibility, any added than a client can prove the cleanliness of the dollar bills in their wallet. As the February 17 Marty’s Bent newsletter noted, “in a apple in which KYC/AML acquiescence is affected on everyone, individuals are accepted accusable until accurate innocent.” As the afterward acquaintance with Currency.com shows, surveillance exchanges will stop at annihilation to appropriate their customers’ funds.

Currency.com Demands Proof of ‘Origin of Funds’

Following up on my Telegram contact’s tip-off, I deposited funds assimilate Currency.com on February 4. I capital the sum to be aerial abundant to activate their acquiescence checks, but afterwards accident all my crypto if the allegations accepted true. In the event, I got my funds aback – but not afterwards added than a dozen abandonment attempts, 20 chump abutment messages, and the acquiescence of acutely claimed information.

Currency.com Accused of Exploiting KYC to Withhold Customer Funds

After depositing $1,500 of BCH assimilate Currency.com, I fabricated a brace of trades aloof like a approved banker would. My annual was in abounding alive order, accepting completed KYC in January 2019, and while application the belvedere I accustomed no alerts to the aftereffect that my annual wasn’t in order. Then, on February 13, I fabricated a abandonment appeal in BTC for my abounding balance, which remained about $1,500. A few account later, I accustomed the afterward email message:

Currency.com Accused of Exploiting KYC to Withhold Customer Funds

No account – aloof a beeline out abnegation of funds. I’ve acclimated cryptocurrency exchanges – including some acutely arguable trading venues – for eight years, and accept never been denied funds with no explanation. I approved abandoning to a altered BTC address, in case Currency.com couldn’t handle bech32, but afresh accustomed the aforementioned message. With no clue as to what could be wrong, I opened a chump abutment ticket, and that’s back things got absolutely weird. According to Currency.com staffer M, “Your affidavit of funds has expired.”

What Is Proof of Funds?

The chump abutment acknowledgment (edited to fix English) continued:

“In adjustment for your trading annual to accomplish appropriately in future, we attentive ask you to accommodate us with the abstracts that affirm the agent of funds you acclimated for transaction advice aural your annual on Currency.com.

As a acceptance of the agent of the funds you can provide:

– abstracts for inheritance;

– abstracts acknowledging the auction of absolute acreage and crediting the gain to the account;

– a certificate acknowledging the actuality of acquirement of shares, bonds, securities;

– the arrangement beneath which money was accustomed for the achievement of assertive services;

– arrangement for accepting royalties;

– charter acceding (for accepting the rent);

– the arrangement beneath which the debt is returned;

– accommodation / agreement on allotment payment;

– coffer statement, allotment in the assigned manner;

– accomplishment of allowance and etc.”

I don’t apperceive about you, but I’ve never purchased cryptocurrency application my inheritance. Noting that the bulletin had requested affidavit of funds for my “trading annual to accomplish appropriately in future,” I anticipation I may accept spotted a loophole. “You didn’t accept any agitation accepting my funds two weeks ago after allurement any awkward questions,” I responded. “So I’m abiding you won’t accept any agitation absolution them. Kindly do so immediately. I’ll be able to accommodate added abstracts in approaching should I accept account to use Currency.com again.”

Currency.com were not to be bowed, however, alike back I acicular out to M that it was she who had set up my account with the company’s CEO a year ago. Alike admitting my funds had been accurately obtained, I had no way of proving as such – no one does – so to appearance Know Your Transaction for the absurdity that it is, I submitted a coffer account announcement a transaction that looked like it ability canyon as a cryptocurrency purchase.

Currency.com Accused of Exploiting KYC to Withhold Customer Funds

My “proof” was accustomed after question, but still my funds remained bound up. Currency.com were adhering assimilate that $1,500 for baby life.

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Currency.com Moves the Goalposts

While I accessible the absolution of funds, I submitted a alternation of questions to Currency.com for a proposed news.Bitcoin.com commodity on the matter. Upon analysis them on their KYC/KYT policy, I was told: “We assets the appropriate to verify your acquiescence … at any time aural your use of the service, in accurate by the afterward means: (a) requesting a documentary acceptance of the antecedent of agent of funds, the appellation of acreage to them as able-bodied as the rights to alien accounts.”

I asked: “How are barter meant to prove the antecedent of their funds using, as per the appropriate list, “documents for inheritance, abstracts acknowledging the auction of absolute acreage and crediting the gain to the account” etc, back in abounding cases it is absurd to prove the antecedent of cryptocurrency, abnormally back it has been becoming or gifted?” Currency.com replied:

My barter history on added platforms is none of Currency.com’s business, and alike if provided would prove annihilation about how I originally acquired my funds. Currency.com additionally beatific me a bank of argument from their agreement and altitude that boils bottomward to “if our onchain assay software flags any of your affairs as suspicious, we can authority assimilate your funds and there is annihilation you can do about it.” For the record, the drop I fabricated into the barter did not appear from a mixer, and the abandonment was into a new bitcoin abode with no transactional history.

At this date in proceedings, Currency.com performed a abrupt volte-face and issued the afterward proclamation:

Currency.com Accused of Exploiting KYC to Withhold Customer Funds

All this time they were locking me out for not accouterment affidavit of funds, and it turns out it was affidavit of abode they bare all along. It’s a simple aberration that anyone could make, and again drive home over the advance of bisected a dozen messages.

Proof of Address Is Not Enough

I had provided affidavit of abode 13 months beforehand aloft signing up for Currency.com. As anyone who has acclimated a centralized service, be it a coffer or an exchange, knows, it is not a claim to prove one’s abode on an anniversary basis. Nevertheless, Currency.com were determined, and I was bent to see how abounding hoops I would accept to jump through to allay them. I submitted the afterward document, with my coffer capacity and abode acutely shown, and alone my annual antithesis blacked out because my net account is no one’s goddamn business. I was wrong.

“Unfortunately, this certificate is not suitable, because on the antecedent screenshot you’ve acclimated some cartoon editing,” I was informed. “We attentive ask you to accommodate us with a altered certificate after application cartoon and photo editors.” This appeal fabricated me uneasy. I had no admiration to acknowledge my coffer antithesis to a Belarusian chump account operative, who already had all my claimed documents, which could apparently be acquired by Eastern European character thieves.

Mildly balked at this juncture, I replied: “You’re absolutely right. The certificate has been aboveboard edited to burrow my annual balance: it’s accepted convenance for bodies to do so aback appointment analysis documents, because it avoids the charge to advertisement their net account to the world, preventing them from acceptable a target. However, in the interests of abounding accuracy and accepting my funds back, actuality is the aforementioned account with antithesis intact,” adding:

And at that, my funds were assuredly released. While there is annihilation to advance that Currency.com were gluttonous to abduct them, or those of the banker who suffered the aforementioned fate, the acquaintance was unsettling. “These [KYC] laws are in abode to ascendancy the little man,” ranted Marty in his Feb 17 newsletter. “Forced to accelerate their best affectionate abstracts to afraid databases that are awful decumbent to actuality hacked. We’re talking date of birth, home address, amusing aegis numbers, coffer annual information, pictures of passports and driver’s licenses. All beatific to be afraid and awash on the Dark Net to bodies attractive to accomplish character fraud. Or worse, acquisition addition they appetite to harm.”

Marty signs off with a admonishing attempt to the Currency.coms and their blockchain assay cronies: “Those who body companies to de-anonymize bitcoiners to allay a corrupt, overarching and dying arrangement should be about shamed. They are middlemen out to accomplish a profit, they are enemies of abandon in the Digital Age, and they are best absolutely enemies of Bitcoin.”

Do you anticipate some exchanges accomplish boundless KYC? If so, why? Let us apperceive in the comments area below.

Images address of Shutterstock.

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